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	<title>Top Down View &#187; telecommunications</title>
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		<title>Canadian Do Not Call List</title>
		<link>http://www.topdownview.com/2008/10/canadian-do-not-call-list/</link>
		<comments>http://www.topdownview.com/2008/10/canadian-do-not-call-list/#comments</comments>
		<pubDate>Wed, 01 Oct 2008 23:00:53 +0000</pubDate>
		<dc:creator>Jon Jennings</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[canada]]></category>
		<category><![CDATA[telecommunications]]></category>

		<guid isPermaLink="false">http://extrathought.wordpress.com/?p=103</guid>
		<description><![CDATA[The Canadian National Do Not Call List is finally live &#8211; several years behind the rest of the civilized world. Be sure to register all your personal phones, faxes etc here Not that I think it&#8217;s going to make a heck of a difference &#8211; there are too many exemptions. Political parties are exempt. Obviously [...]]]></description>
			<content:encoded><![CDATA[<p>The Canadian National Do Not Call List is finally live &#8211; several years behind the rest of the civilized world.</p>
<p>Be sure to register all your personal phones, faxes etc <a href="https://www.lnnte-dncl.gc.ca/index-eng">here</a></p>
<p>Not that I think it&#8217;s going to make a heck of a difference &#8211; there are too many exemptions.</p>
<p><strong>Political parties</strong> are exempt. Obviously a hot-topic at the moment, we had three calling &#8220;for our support&#8221; last weekend. You couldn&#8217;t really imagine them limiting their own right to cold-call you could you?</p>
<p><strong>Charities</strong> are exempt. No objection to that.</p>
<p>Organizations with an <strong>existing business relationship</strong> are exempt. Fair enough &#8211; although they&#8217;re still able to call you for eighteen months after your last dealings with them. Seems excessive but it&#8217;s the same length as used by the US list.</p>
<p><strong>Newspapers</strong> selling subscriptions are exempt. This one I don&#8217;t understand &#8211; how is this different from any other company selling a product? It&#8217;s not an exemption in the US list. Are Canadian newspapers much better lobbyists than their US counterparts?</p>
<p><strong>Surveys and polls</strong> are exempt too. The CRTC <a href="https://www.lnnte-dncl.gc.ca/cofi-fico-eng">says</a> that these are exempt &#8220;because the caller is not asking you  to purchase, lease or rent products or services&#8221;. So what about &#8220;good evening sir, I&#8217;m conducting a survey. If we could replace your windows for $299 each, how many would you want to replace? Five, six, seven?&#8221;. Yes, believe it or not, I had exactly that call in the UK. The US list specifically <a href="http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/alt107.shtm">says</a> &#8220;Callers    purporting to take a survey, but also offering    to sell goods or services, must comply with    the National Do Not Call Registry&#8221; but that clause isn&#8217;t in the Canadian FAQ (I haven&#8217;t checked the actual act). I can see some dodgy companies wrapping their sales spiel in words like this to try and make you think it&#8217;s legitimate.</p>
<p>The other big uncertain area is <strong>calls from other countries</strong>. At the end of the day, there&#8217;s little point in a company calling you if that company exists only in another country. But a Canadian company might be prepared to hire a foreign call centre if it got them around the rules. The US legislation <a href="http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/alt107.shtm">says</a> &#8220;If a company    within the U.S. solicits sales through an    overseas professional telemarketer, that    U.S. company may be liable for any violations    by the telemarketer&#8221;. Can anybody find a similar clause on the Canadian website? I can&#8217;t. Given that it&#8217;s cheaper for me to call the UK than the other side of BC, this might be a problem.</p>
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